Provide Quality Customer Service is a non-accredited course. A Certificate of Completion will be provided upon completion.

Who Can Benefit

Whether you work in retail customer service, hospitality customer service, call center training, or any customer support role, this course builds the professional customer service skills employers want.

This course is suitable for:

• Retail sales associates, cashiers, and supervisors
• Hospitality staff including hotel receptionists, waitstaff, and café employees
• Call center agents, customer support representatives
• Front desk, concierge, and reception staff
• Small business
• Sales professionals, account managers, and client service coordinators

Evidence of Completion: Certificate of Completion will be issued by email

Online study: Students must have access to a computer, smartphone, tablet or other electronic device with access to the internet to complete the online studies.